Support Team

BoneView for Apple iPhone/iPad Solutions & Support 10

• "Device not connected" or "Offline" error when trying to view photos in the app
• BoneView is "Offline" - No Cell Service, Wi-fi, or internet
• BoneView App for iPhone
• Quickly Save Photos or Videos with Screenshot or Screen Record Method
• Video: How to Save to iPhone Using App

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BoneView for Android Solutions & Support 7

• Check Android Compatibility & Micro-USB vs. Type-C USB Information
• My Photos Won't Swipe in Full-Screen View
• BoneView reader LED doesn't light when connected to my device
• Properly inserting SD Cards into Reader for Android
• Format SD card to FAT32 in Windows computer

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Frequently Asked Questions about Compatibility 2

• What iPhone/iPad models are compatible and other general information
• How do I know if my Android is Compatible?