BoneView for Apple iPhone/iPad Solutions & Support

Solutions for Apple card readers

"Device not connected" or "Offline" error when trying to view photos in the app
Please check and ensure you are using the correct app.  This error is most often an indication that the wrong app is being used.  If you need help with th...
Thu, 8 Oct, 2020 at 9:51 AM
BoneView is "Offline" - No Cell Service, Wi-fi, or internet
The BoneView app should not need cell service, internet, or wi-fi connection to view your trail camera photos. However, iPhone apps that offer "sharing...
Thu, 8 Oct, 2020 at 9:50 AM
BoneView App for iPhone
Our BoneView card readers have internal firmware that is programmed each for a specific user friendly app. Please find appropriate App below, based on ...
Mon, 26 Aug, 2019 at 1:28 PM
Quickly Save Photos or Videos with Screenshot or Screen Record Method
The previous article will explain the various methods for saving files within the BoneView app. However the common Screenshot method still wins as the fas...
Thu, 8 Oct, 2020 at 10:11 AM
Video: How to Save to iPhone Using App
Since this video was made the app is updated to save to regular phone gallery as well. If this method doesn't work for you, you can save to &qu...
Thu, 8 Oct, 2020 at 10:12 AM
Consider your SD Card Health for Best Performance
It is a good practice to format SD cards once in awhile to keep them clean and functioning smoothly. Many trail cams today allow you to format right insid...
Wed, 28 Aug, 2019 at 1:13 PM
Compatibility with iPhone or iPad
The BoneView card reader is compatible with any of the iPhone or iPad devices that have the lightning charge port: This includes, but is not limited to...
Thu, 8 Oct, 2020 at 10:13 AM
What format is your SD card in right now? Quickly check the SD card properties here
When you insert your SD card into your computer or laptop, there is a quick way to double check that your card is in the right FAT32 format.  See image...
Mon, 18 Jul, 2016 at 10:59 AM
Format SD card to FAT32 on a Mac computer
Connect SD card to Mac computer by using an external card reader (*Tip: You can use the USB side of your BoneView card reader for iPh...
Wed, 27 Sep, 2017 at 10:39 AM
Using BoneView Type-C Reader on the New iPhone 15
The latest iPhone 15 just launched and it features the new oval USB-C or Type-C port now instead of the old lightning port from older models.  In this v...
Fri, 10 Nov, 2023 at 2:52 PM