BoneView for Apple iPhone/iPad Solutions & Support

Solutions for Apple card readers

"Device not connected" error when trying to view photos in the app
(This is for the white apple card reader only) Please check and ensure you are using the correct app.  This error is most often an indication that the wr...
Wed, 19 Jun, 2019 at 10:43 AM
"Device Offline" error
If you are receiving the "Device Offline" when trying to access your photos please try the following:  1. Make sure the app is fully updated i...
Wed, 12 Jun, 2019 at 2:38 PM
Video: How to Save to iPhone Using App
Since this video was made the app is updated to save to regular phone gallery as well. If this method doesn't work for you, you can save to &...
Sat, 28 Oct, 2017 at 9:11 AM
What format is your SD card in right now? Quickly check the SD card properties here
When you insert your SD card into your computer or laptop, there is a quick way to double check that your card is in the right FAT32 format.  See image...
Mon, 18 Jul, 2016 at 10:59 AM
Consider your SD Card Health for Best Performance
It is a good practice to format SD cards once in awhile to keep them clean and functioning smoothly. Many trail cams today allow you to format right insi...
Fri, 1 Sep, 2017 at 11:43 AM
Format SD card to FAT32 on a Mac computer
Connect SD card to Mac computer by using an external card reader (*Tip: You can use the USB side of your BoneView card reader for iPh...
Wed, 27 Sep, 2017 at 10:39 AM
Compatibility with iPhone or iPad
The BoneView card reader is compatible with any of the iPhone or iPad devices that have the lightning charge port: This includes, but is not limited to...
Fri, 2 Nov, 2018 at 12:19 PM